Privacy Policy

This privacy policy explains how Visual Melody processes personal data when you use cakecandydancer.digital, send an inquiry, or arrange a small event photography service. It is written for visitors, clients, and event organizers who contact us through the website or by other direct channels.

Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

When you contact Visual Melody, we may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, and preferred date or session details. We also process limited technical data such as server request metadata and browser or device information to keep the site secure and working properly.

We collect only the details needed to handle an inquiry, plan a session, and manage the website.
02

Where Data Comes From

We receive personal data from contact form submissions, email, phone calls, and other direct communication. Technical data is collected automatically when you visit the site or use the form, and it is used for response handling, security, and delivery of the website service.

Most information comes directly from you, with a small amount generated by the website itself.
03

Cookie Types

The site uses essential cookies needed for basic operation and cookies that store privacy preferences. We do not confirm analytics or marketing cookies as active on this website.

Only limited cookie categories are used on this site.
04

Cookie Controls

We use essential cookies for site operation and cookies that remember privacy preferences. You can manage or block cookies through your browser settings, but some parts of the site may not work as intended if essential cookies are disabled.

Cookie use is limited, and browser settings remain the main control for users.
01
Processing Purpose

Why We Use Data

We process personal data to answer inquiries, review event details, prepare a coverage plan and quote, confirm booking and access details, deliver the photography service, curate and edit images, provide the private gallery, maintain website security, and meet legal or record-keeping obligations. We do not use the data for purposes that are outside this policy without a lawful basis.

We use personal data only for the operational steps connected to the service.
02
Third-Party Sharing

Service Providers

We may share limited personal data with service providers that help us operate the website, manage communications, or support technical delivery. These parties may process data only for the tasks we assign and are expected to handle it with appropriate confidentiality and security measures.

Operational partners receive only the data needed to support the service.
03
Legal Basis

Legal Disclosures

We may share personal data with public authorities, courts, or other bodies when the law requires us to do so, or when disclosure is needed to protect rights, safety, or the integrity of our services. Any such disclosure is limited to what is necessary for the specific request or obligation.

We disclose data only when a legal duty or formal request requires it.
User Rights

Your Rights

You may ask us to confirm whether we process your personal data, to correct inaccurate details, or to delete information that is no longer needed. You may also object to certain processing or ask us to limit it in specific situations. Where a request cannot be fully granted, we will explain the reason in a clear way.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and describe what you want us to do. We may ask for enough information to verify your identity and to locate the relevant records before we act on the request.

Requests are reviewed case by case so we can verify identity and apply the correct legal basis.
Data Retention

Data Retention

Inquiry records are kept for the time needed to respond and manage the relationship. Booking and service records are retained for operational, accounting, and legal purposes where required. Technical logs are kept for a limited period for security and troubleshooting, then removed or anonymized when they are no longer needed.

We keep data only for as long as it is needed for the stated purpose or a legal duty.
Policy Updates

Policy Updates

If we make material changes to this privacy policy, we will update the page and use a reasonable method to draw attention to the change when appropriate. The version in effect is the one published on the website at the time you review it.

We review this policy when our practices or legal obligations change.
GDPR
Regulation

GDPR Overview

Under the GDPR, we process personal data only when we have a lawful basis to do so, such as responding to an inquiry, carrying out a booking-related step, meeting legal obligations, or relying on our legitimate interests in operating and securing the website. We keep the scope of processing limited to what is needed for those purposes.

Regulation
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
This section explains the GDPR framework in plain language for EEA users.
GDPR-aware handling

Your GDPR Rights

If the GDPR applies to you, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request data portability where applicable. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal duties or by the need to keep records connected to a booking or inquiry.

GDPR rights are handled through a practical review of each request and its legal basis.

Contact Information

Email contact
team@cakecandydancer.digital
Phone contact
+421 911 611 481
Postal address
Dolnozemská cesta 5, 851 04 Bratislava
Privacy contact